We focus on optimizing your port operation so that you can focus on optimizing your vessel operation. We are small enough to care and big enough to get the job done.
Professionalism with a personal touch. Personal relations equal transparency. Transparency equals trust. Trust equals respect. Respect equals partnership. Partnership equals Baden Agency. Baden Agency equals personal relations.
We offer a range of ship agency and marine services including but not limited to below listed services:
Documentation services incl. (re)issuance of Bs/L
Whether acting as your port agent, protective agent, husbandry agent or customs agent we can assist you with the issuance of relevant documents ensuring that subject documents are issued as per your instructions to your satisfaction and delivered on time to the relevant designated counterparty/receiver.
Crew-change (pick-up, COVID check, accommodation, visa issuance etc.)
Smooth and professional planning and execution of crew change is imperative. Now more than ever! We are at your service 24/7 - 365 offering you crew-change assistance and providing you with the latest updated healthcare protocols and governing visa rules and regulations. We focus on providing your crew members with as stress-free crew-change solutions as possible at competitive prices.
Husbandry services
We offer ship husbandry services i.e. we can facilitate all aspects of maintenance services some of which are listed separately. We would be happy to provide you with further information and a price list for the maintenance services you require.
Market intel services providing information about cargo movements
Via our network of trusted and reliable local port supervisors and business partners, we can provide you with cargo movement information. Contact us for a talk about which ports and cargoes/commodities you are interested in and we will do our utmost in order to gather the required information. However, rest assured that your information is safe with us. We will never jeopardize client/agent (business partner) privilege.
Port agency services for all types of ships and cargoes
We can offer you port agency services taking charge of the cargo operation coordinating the operation with all the relevant involved parties/ interests, and acting entirely for and on your behalf. Our in-house vessel operations, trading and chartering experience make us better understand your needs and help us spot forthcoming potential challenges enabling us to be proactive and take action before a situation potentially turns into a challenge.
Protective agency services for all types of ships and cargoes
Whenever you face an operation where there might be a conflict of interest between you and your counterparty’s interests we are ready to safeguard your interests making sure that you have local representation. We will coordinate/liaise with the designated parties concerned in order to try to avoid disputes/disagreements recording all incidents/irregularities that have an in/direct impact on the operation and report back to you without delay.
We will be your eyes and ears on the ground protecting your interests and helping optimise your port operation.
Pre-fixing information incl. port restrictions, PD/A etc.
If you need port information (facilities, restrictions etc.) in order to determine whether or not a given port is suitable to receive your vessel/cargo and/or a PD/A and for freight calculation purposes before fixing your vessel/cargo we are here to assist you.
Security Escort Vessel
In addition to our armed guard services, we can offer our principals tier 1 Security Escort Vessels, keeping the vessel and her crew safe in high-risk areas.
Armed guard services
We can also offer you armed guard services, not only in Africa but wherever armed guard services might be required.
Bunker & lube oil supply
Via our network of reputable bunker and lube oil suppliers and bunker traders, we can assist you with your bunker and lube enquiries. When the bunker stem has been placed we can add our services acting as agents coordinating the bunker/lube oil supply with the supplier and optimizing your bunker call.
Bunker supply and agency in one go - One-stop-shopping at its finest.
Customs & Logistic services
Our external customs and logistics partner is at all times ready to support worldwide for any customs clearance/transportation enquiries you might have for container shipments, spares, parcels etc.
Marine Chemicals & Equipment (hold cleaning)
We can facilitate marine chemicals and equipment for hold cleaning primarily for dry bulk and tanker vessels.
Our business partner produce/source their products locally.
Ship chandler services
When you are calling at a port where you do not have an agreement with a local ship chandler, feel free to contact us for assistance.
Survey services (on/off hire & bunker surveys)
Let us assist you with your survey enquiries. We can offer you on/off hire, draft and bunker survey services at competitive rates. In a number of ports, we can also provide you with competitive launch boat rates.
Tally Services
Whichever kind of tally service you need we can provide.
Underwater Hull Inspection/Cleaning (environmentally friendly)
We have partnered up with an ambitious diving company that performs environmentally friendly hull cleanings. Contact us for prices.
Watchmen services
If you need watchmen, we can arrange them for you.
